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E-Commerce

C2B Services

C2B (Consumer-to-Business) services refer to a commerce model in which consumers request products or services directly to businesses.

Unlike traditional trade models, in the C2B model, consumers play a guiding role in businesses by determining their own needs and creating their demands. Businesses adapt to this model to offer products or services according to consumers' demands. C2B services generally occur through digital platforms. Digital channels such as the internet, mobile applications and social media are used to convey consumers' demands to businesses and for businesses to respond to consumer demands.

  • C2B Services

    • Reviews and Ratings: Consumers guide other consumers by making comments and evaluations about products or services. Businesses can improve their products or services or improve their marketing strategies by using consumers' feedback.
    • Customized Products or Services: Consumers may request products or services tailored to their specific needs or preferences. Businesses provide consumers with a better experience by offering products or services customized according to demands.
    • Bidding and Negotiating: Businesses allow consumers to submit bids to accomplish a specific project or task. By comparing offers, consumers can choose the most suitable one and negotiate with the business.
    • Content Creation and Sharing: Consumers contribute value to businesses by creating or sharing content. For example, bloggers can promote businesses and increase brand awareness through their videos, photos, or social media posts.
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