Effective and experienced staff with 22 years of experience in the IT Consultancy sector.
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Infrastructure Services
Technical Maintenance Service
Information Technologies Technical Maintenance Service is a service provided to ensure the proper functioning of the information technologies infrastructure of a company or organization.
This service includes technical activities such as maintenance, repair and updating of hardware, software and network components.
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Technical Maintenance Processes
- Hardware Maintenance: Performing regular maintenance of computer systems, servers, network devices and other hardware components. This includes cleaning, checking fans and other components, hardware updates, and repairs in case of malfunctions.
- Software Maintenance: Performing activities such as updating operating systems, application software and other software components, applying patches and license management.
- Network Maintenance: Performing regular maintenance of network components, routers, switches and security devices. This includes implementing network security controls, monitoring network performance, and troubleshooting network problems.
- Data Backup and Recovery: Taking precautions to back up data regularly and recover it when necessary. This aims to ensure that data can be restored in case of data loss.
- Security Updates: Updating systems with current security patches and fixing potential security vulnerabilities.
- Technical Support: Assisting users with issues such as troubleshooting technical problems, answering questions, and user training.
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